Cancellation Policy

Cancellation Window
All class bookings must be cancelled at least 2 hours before the start time to avoid fees and allow someone else to take the spot.  Cancellations made within 2 hours of class start time are considered late cancellations.

• Casual passes / packs: The class credit is forfeited.

• Unlimited memberships: A $10 late cancellation fee applies.

If you are moved from waitlisted to confirmed for a class, normal cancellation rules apply. Please keep an eye on notifications.

 Workshops: are non-refundable, but can be transferred to a friend or family member, with written notice to info@kozenyoga.com.au at least 48 hours before the event.  

Exceptions
We understand life happens. If there is a genuine emergency, please email us at info@kozenyoga.com — we’re human and review on a case-by-case basis.